The National Community Survey (The NCS)

What is The NCS?

The NCS is a comprehensive survey that gauges residents’ opinions on various dimensions of community life, including public safety, local government services, infrastructure, economy, and quality of life. It provides local governments with an in-depth understanding of how their residents perceive the community and its governance.

The survey and our research team's methodologies are designed to be statistically valid, ensuring that the results accurately represent the population as a whole. Conducted regularly, The NCS allows cities and towns to track changes in public sentiment over time and benchmark their performance against other municipalities.

Why you need The NCS

Understanding how your residents feel about their community is key to making informed, impactful decisions. The National Community Survey (The NCS) provides local governments with critical insights into the opinions, priorities, and satisfaction levels of their residents. By leveraging a scientifically valid methodology, The NCS ensures that the data collected is representative and reliable, giving you a clear picture of how your community feels about essential services, quality of life, and local governance.

With its ability to benchmark against national norms, track progress over time, and customize questions to meet local needs, The NCS empowers local leaders to respond more effectively to community concerns. Regularly conducting The NCS allows you to stay aligned with evolving resident priorities, create policies that resonate, and make data-driven improvements that drive positive change in your municipality.