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Presented by Polco and National Research Center


Connecting Residents to Your Library in Changing Times

Learn how Libraries can resource themselves with data to meet their communities’ changing needs.
Polco Learning Lab Graphic November 2020 No Text2


Technology has changed the way local government operates in many ways in the last 20 years. But libraries are among the public services that have been most drastically impacted. Libraries fill many needs in communities, from traditional storytimes for young children to helping job seekers navigate job sites on the internet.

Libraries need to be responsive to community needs in ways that are tailored to the communities they serve. When a recession or other challenge hits, however, the free services provided become even more vital. Tapping into what those community needs are, however, can be challenging, particularly in light of COVID-19. The pandemic has closed libraries to the public leaving them scrambling to find alternate ways of serving and communicating with residents 

Altoona Public Library recently surveyed their community using Polco to gather insight into what was needed for their long range plans. Residents were able to give feedback on how this important community resource should look and feel in the future. Topics included future services that the library can offer, to what changes the community would like to see in the physical space. 

In this Polco Learning Lab webinar, you’ll discover how Altoona Public Library connected with residents to develop their long range plans.

Join us live on Nov. 18 at Noon CT to hear Kim Kietzman talk about the data collection process, the response from residents, and how they have been able to use the data to plan for the future.

Can’t make the date? No worries. We’ll email everyone who registers a webinar recording with show notes.

Webinar Details:

  • Topic: Connecting Residents to Your Library in Changing Times
  • Keynote Speaker: Cory Poris Plasch, VP Strategic Planning at Polco and Kim Kietzman, Altoona Public Library Director
  • Cost: Free
  • Duration: 30 minutes
  • Date: November 18, 2020
  • Time: 1 p.m. ET/ 12 p.m. CT / 11 a.m. MT /  10 a.m. PT

Register to Join Us:

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