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Our Work

Who We Serve

Our clients are movers, innovators and leaders who seek sound data to take action and move their respective communities forward.

Polco works with leaders and organizations whose work shapes their communities. Our clients include local government agencies — from small towns and villages to cities, counties and state agencies. We have helped more than 500 jurisdictions nationwide. Non-profits, school districts, law enforcement agencies, news media outlets, foundations and others have also used Polco’s engagement platform and surveys.

Downtown Boulder Square

Boulder, Colo.

Seeking information to help reignite the local economy after the COVID-19 pandemic, Downtown Boulder Partnership launched a Polco survey to gauge residents' opinions and preferences about reopening local businesses. The information they gleaned proved vital.

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Bettendorf Square

Bettendorf, Iowa

When COVID-19 began to hit Bettendorf, Iowa, officials knew they needed resident input to help guide the pandemic response. Using Polco, City officials deployed a set of coronavirus-related questions to an overwhelming response. Data gathered helped leaders make crucial decisions.

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Morristown Square

Morristown, Tenn.

Thanks to resident feedback, leaders in Morristown pulled off an award-winning transformation. In the midst of an economic boom, Morristown drastically improved the city's built environment to keep pace with new development. Their efforts won them a Voice of the People Award.

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What Our Clients Say

“As I’ve told our City Council and Executive Staff in the past, National Research Center is one of my favorite vendors — very responsive, helpful and customer-friendly. I appreciate everything you do to make our yearly experience such an enjoyable and gratifying experience!”

Diann Kirby
Community Services Director, Bloomington, MN

“The [survey] will provide another valuable source of community input as we begin drafting a new Master Plan and Strategic Vision later this year … As we shift from planning to action, [the survey] will also provide benchmarks, allow us to track progress and make comparisons to other communities.”

Jim Ritsema
City Manager, Kalamazoo, MI

“Polco has been very helpful in maintaining conversations and facilitating decision making progress. Decision makers are getting more input and conversations are being continued in the silence between meetings. This piece is important because it is easy for a community to forget that there are so many moving pieces to government, all of which require input from residents.”

Nina St Germain
Engagement Coordinator, Bar Harbor, Maine

“Polco's civic engagement platform has worked very smoothly for collecting verified community sentiment on a variety of issues. It has delivered community insights, made it easier for us to hear from more community members, and done so in a way that has been easy for staff to implement and use. The Polco team has been very helpful throughout the process.”

Tim Hannah
Mayor, Appleton, Wisconsin

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Polco’s online community engagement polling platform and benchmark survey research provide the information tools local governments and other public sector leaders need.

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