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Polco Knowledge Base
Overview
What is Polco?
Mission, core value proposition, and who uses the platform.
How the platform is structured
Four modules (Data, Engagement, Benchmark Surveys, AI) and how they connect.
Admin vs. Resident interfaces
Side-by-side overview of both platforms, access levels, and login methods.
Navigating the admin dashboard
Main menu, breadcrumb navigation, profile settings, and account management.
Roles, permissions, and user management
Admin roles, multi-user orgs, and controlling access to features.
Glossary of Polco terms
Definitions for GPAL, NCS, CASOA, Track, Polly, Grace, BYOD, and more.