Empowering Public Sector Performance by Investing in the People Who Deliver It
Polco, in partnership with UKG and national researchers Katherine Barrett and Richard Greene, conducted the first empirical study linking effective HR practices in local government to how residents perceive the quality of their services, trust in government, and overall quality of life.
This new white paper reveals groundbreaking evidence that connects workforce excellence to resident satisfaction, and shows how better internal practices create better external results.
