<img height="1" width="1" style="display:none;" alt="" src="https://analytics.twitter.com/i/adsct?txn_id=nzjkn&amp;p_id=Twitter&amp;tw_sale_amount=0&amp;tw_order_quantity=0"> <img height="1" width="1" style="display:none;" alt="" src="//t.co/i/adsct?txn_id=nzjkn&amp;p_id=Twitter&amp;tw_sale_amount=0&amp;tw_order_quantity=0">
Free Pack
Create Your Free Community Profile

The National Police Services Survey

The Nation's Premier Police Services Survey

The National Police Services Survey (The NPSS) helps strengthen community relationships, aligns resident and government priorities and increases community safety.

Request Information
NPSS-1 with Logo

Police and Local Government Leaders Use The NPSS for:

Regulation and Guideline Compliance

Budgeting and Resource Alignment

Strategic Planning

Performance Measurement

Program & Capital Investment

Communications & Engagement


Reliable and Accurate

The National Police Services Survey™ (The NPSS™), a premier enterprise of Polco/National Research Center, Inc. (NRC), provides a comprehensive and accurate picture of resident opinions related to community police services. The NPSS uses best practices in survey methods to guarantee valid findings and puts your results into meaningful context. Drawing from a large database, The NPSS compares your local results with benchmarks compiled from a national survey panel.

Request Information

Crafted by Experts in Policing and Survey Science

The NPSS was developed by National Research Center survey experts, with guidance from the law enforcement thought-leaders behind the Bureau of Justice Assistance Executive Session on Police Leadership (BJA ESPL).

What's Inside The NPSS

The NPSS provides local law enforcement leaders insights into a variety of resident opinions about public safety. The survey measures:

  • Community Quality of Life
  • Sense of Safety
  • Community Safety Issues
  • Departmental Performance
  • Contact with Police
  • Types of Police Interaction
  • Police Officer Performance
  • Community Safety Priorities
Request Information
Police Officer

The NPSS Services

Advanced Reporting

Interactive reporting of results on Polco

Geolocation Services

Tracking of results and response rates by geographic area 

Accurate Representation

Scientific survey methods to best reflect characteristics of your entire community

Expert Analysis

Survey conducted and analyzed by a data-science practitioner

Benchmark Comparisons

Benchmark comparisons with communities nationwide

Comprehensive Demographics

Report breakdowns by community demographics

NPSS eBook Small-2

eBook: How Americans See Public Safety Services Within Their Communities

A new national study reveals sweeping changes in American perspectives about police services that all law enforcement and local government leaders should know. Download this free eBook now to discover key findings, case studies and expert analyses. This report can help you better position your police department for community-centered public safety.

Download the eBook

Plans & Pricing

The NPSS is available with the Polco Performance Plan subscription.

View Plans & Pricing

Need Something Custom?

Don’t see what you’re looking for? Learn more about our Custom Surveys.

About Custom Surveys