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A Guidebook to Measure Community Connections

A collaborative resource by Telosa Community Foundation and Polco

Give Your Community a Practical Way to Measure the Connections That Make It Thrive

The Telosa Community Foundation, in partnership with Polco, developed the Community Connections Index (CCI) — a first-of-its-kind assessment tool that helps local governments, regional agencies, and residents measure the social bonds that hold a community together.

This guidebook pairs the CCI with a step-by-step playbook, giving you everything you need to assess your community's current strengths, identify areas that need attention, and take concrete action toward a more cohesive, resilient, and equitable place to live.

White Paper: A Guidebook to Measure Community Connection

 

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This guide explores:

What makes a community thrive and why social connection sits at the core

 The research-backed characteristics of thriving communities, from social capital and equity to strong institutions and thoughtful design. 
What makes a community thrive and why social connection sits at the core

The six dimensions of the Community Connections Index

How the CCI breaks community connection into measurable, actionable parts: social belonging, equity and inclusion, civic participation, social engagement, strong institutions, and placemaking. 
The six dimensions of the Community Connections Index

A complete implementation process, from planning to progress

How to convene diverse stakeholders, host a workshop (traditional, World Café, or Meeting in a Box), record results, and turn findings into an action plan.
A complete implementation process, from planning to progress

Real-world case studies, funding strategies, and resources for inspiration

Proven examples from communities across the country, plus guidance on financing your plan and monitoring your progress over time.
Real-world case studies, funding strategies, and resources for inspiration

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Discover how measuring community connections can strengthen decision-making and build a stronger community for everyone.

This guidebook gives local leaders, community development professionals, and residents a practical, participatory roadmap for building the social capital that makes communities safer, healthier, and more vibrant.